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Work From Home [WFH], Hiring experience 2 to 5years at Bengaluru, Post: Associate, Remote Blade Support Engineer. Salary INR 40,000/- pm. For BE/B tech. Skills: engineering drawings, Blade parts, technical analysis including prior knowledge of analyzing mechanical blade damages. Previous experience in Inspecting, diagnosing, adjust, or repair of offshore wind turbines will be added advantage. To Apply Online:
Work From Home [WFH], Hiring experience 2 to 5years at Bengaluru, Post: Associate, Remote Blade Support Engineer. Salary INR 40,000/- pm. For BE/B tech. Skills: engineering drawings, Blade parts, technical analysis including prior knowledge of analyzing mechanical blade damages. Previous experience in Inspecting, diagnosing, adjust, or repair of offshore wind turbines will be added advantage. To Apply Online:
Work Style: Work From Home [WFH]
Working days: 5 days working in a week
Location: Bengaluru
Post/Role : Associate, Remote Blade Support Engineer.
Shifts : Rotational shifts
Education: B.E / B.Tech – Mechanical Engineering, and
B.E / B.Tech – Aeronautical Engineering
Experience: 2 to 5 years Experience
Salary: INR 40,000/- pm
Free Laptop will be provided by company
Technical Skills:
Proven experience with Wind turbine Blades.
Ability on Decision making based on the respective condition
Experience working with other predictive maintenance technologies and practices related to wind turbines.
Key competencies:
Strong communication skills, skilled at cross-functional and cross-organizational communication.
Knowledge about Wind Turbine Blades
Attention to detail and good articulation skills.
Ability to traverse both vertically and horizontally in a large organization.
Job Description:
An excellent balance of people, organizational, and technical skills, the role requires understanding of engineering drawings, Blade parts, technical analysis including prior knowledge of analyzing mechanical blade damages.
Previous experience in Inspecting, diagnosing, adjust, or repair of offshore wind turbines will be added advantage.
The applicant should be willing to remotely work 24/7 on heavy industrial machines across the globe which are generating millions of records.
Roles and Responsibilities:
I. Case Management:
Monitor the product support queue in ServiceNow and claim any unassigned cases in the queue.
To be supportive for different regions around the globe accordingly based on levels of incident management.
Understand the need (s) of the case creator from a technical and admiration standpoint where the requestor needs assistance / information.
Prepare the technical documentation to provide resolution / information to the requestor and resolve the case in Service Now
Triage the case to concerned technical team if case requires additional inputs from other support team
Manage the overall case Touch Time, Turn Around Time and closure of the case that is assigned.
II. Type of case to be managed:
End of warranty replacement / repair of Blades by identifying the issues raised by customer
Reviewing the Blade damage images to analyze the wear and tear on the component
Examine the Blade condition to find out if Repair or Replacement is required
Cross verify the blade related details by using required tools
Provide the standard disposition based on the different levels of Impairment
Identifying the different types of detriment in the Blades and dispositioning the case accordingly
Deliver the support for individual regions during distinct requirements
Company Name: Genpact
Please click here to apply Online: Please click here to apply online
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